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Innovation Whisper
The newsletter for R&D, innovation, service and after-sales leaders at machine manufacturers.
Get practical insights on integrating IoT and AI to evolve your product and optimize after-sales, on new regulations and industry standards, and on industry trends.
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Latest issueOctober 2026
A guide to physical product innovation
In this issue
- Hardware MVPs: what needs to be there at launch
- Expert Talks with Silvia Piccin, Electrolux Professional
- Things5 and EFCEM Italy for interoperability in professional kitchens
What will you find in each issue?
- 01
Strategic insights
Targeted analysis for manufacturers in the industry: from how to launch a connected product (MVP) to strategies for servitization and design for serviceability.
- 02
"Expert Talks" interviews
Field experience shared by industry leaders. Discover the mistakes to avoid, the real challenges and the best practices in implementing technology.
- 03
Regulatory and industry news
Key updates on European deadlines (Cyber Resilience Act, Data Act) and news from industry trade shows such as HOST.
Archive
Latest issues
-
October 2026
A guide to physical product innovation
How to apply the MVP to physical products, Silvia Piccin's method at Electrolux Professional and the EFCEM Italia Working Group on interoperability in professional kitchens.
- Hardware MVPs: what needs to be there at launch
- Expert Talks with Silvia Piccin, Electrolux Professional
- Things5 and EFCEM Italy for interoperability in professional kitchens
-
September 2026
The risks of servitization and September regulatory deadlines
How to approach servitization without liquidity crunches, innovation in SMEs with Alessandra Gruppi and the September deadlines of the Cyber Resilience Act and Data Act.
- Servitization and cash flow: how to avoid cash crunches
- Expert Talks with Alessandra Gruppi
- September deadlines: Cyber Resilience Act and Data Act
-
June 2026
How to become a partner in your customer's success
Why servitization requires proactive service, the role of the Customer Success Manager in B2B with Szilárd Halász, and the road to connected commercial kitchens.
- Customer Success in B2B manufacturing
- Expert Talks with Szilárd Halász
- Connected commercial kitchens: a single, integrated ecosystem
All issues
- April 2026 Is your machine a “masochist’s coffee maker”?Design for Serviceability · Expert Talks with Edgardo Ferrero · Meet Things5 at SPS Italia
- February 2026 Your product innovation toolkitExpert Talks with Irene Manera · Webinar on real usage data · Things5 at Embedded World 2026
- December 2025 Servitization: Opportunity or necessity?Rethinking the product in the servitization era · Expert Talks with Paolo Mauri · Things5 speaking at the annual EFCEM Italia assembly
- November 2025 How Genuin can transform professional kitchensWhat happened at HOST 2025 · Genuin at the BPI AI Innovation Garden in Lisbon
- September 2025 IoT connectivity and AI for foodservice: see you at HOST?See you at Host Milano · How Genuin was received at IFA 2025
- August 2025 After-sales: from cost to advantage with AIGenerative AI in manufacturing service · Things5 and Dalet together for turnkey AI support
- July 2025 Turn any electronic device into an AI agent with GenuinThings5 lands at IFA 2025 · Connecting machines to ChatGPT with the Model Context Protocol · After the cybersecurity webinar, the Data Act and AI Act are next
- May 2025 Software is rewriting the rules of manufacturingPhysical product innovation is driven by software · Expert Talks: interview with Davide Benassi
- March 2025 Technological innovation and regulatory compliance for digital productsThe evolution of the Things5 platform · Digital risks: the Cyber Security webinar
- February 2025 Genuin AI: product interfaces become conversationalIntroducing Genuin AI · Things5 lands at CES
- December 2024 A new chapter for Things5: generative AI and CES 2025A new chapter for Things5 · Things5 and Cimbali Group at CES 2025 in Las Vegas
Innovation Whisper
Innovation Whisper is the Things5 newsletter for R&D, innovation, service and after-sales leaders at machine manufacturers. Get practical insights on integrating IoT and AI.
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